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Operations Manager (Relocation To Melilla)

📍 Location
castro
⏰ Job Type
Full-time
📅 Posted
May 21, 2026

About the Role

Head of Customer Service


Growing international iGaming operator is looking for a Head of Customer Service to lead onsite support operations from its Melilla office.


The role will focus on player support performance, team management, escalations, service quality, and operational improvements across regulated markets.


Requirements:

- Strong iGaming Customer Support leadership experience

- Experience managing operational/support teams

- Understanding of player operations, RG, payments and escalations

- Fluent Spanish and English

- Salary circa €50-55k

- Hands-on and office-focused mentality


Location:

- Melilla based, relocation, or weekly travel from Malaga/Madrid required

- F...

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