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Operations Manager

📍 Location
London
⏰ Job Type
Permanent
📅 Posted
July 04, 2026

About the Role

Job Description

Reporting directly into the Senior Operations Manager - London & South Region, you will be responsible for translating operational plans into effective on-site delivery while leading teams, managing stakeholders, and maintaining service standards across the site.

Key Responsibilities

  • Lead the day-to-day delivery of workplace and facilities services, ensuring consistent service standards and operational excellence.
  • Ensure full compliance with agreed SLAs, KPIs, statutory requirements, and ISS policies.
  • Implement operational plans and priorities as directed by the Senior Operations Manager - London & South Region.
  • Act as the primary on-site escalation point for operational issues, ensuring timely resolution.
  • Lead, motivate, and develop site-based teams through coaching, reviews, and performance management.
  • Manage all aspects of staff management including attendance, absence, capabil...
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