Operations Manager

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

Position Responsibilities:

• Play a critical role in providing operational support to our investment counselling business.
• Focus on enhancing productivity and service standards through the integration of systems technology,
• Play a crucial supervisory role, coaching junior analysts in their training, development, and task assignments.
• Managing relationships with internal partners, particularly with Manulife IT and Applications support is a key component of the role.
• Acting as a representative of the business, the Manager will be responsible for planning, implementing, testing, and signing off on software developments.
• Vendor management and Project Management are other key components of this role
• Assist with es...