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About the Role
Drive operational excellence as an Operations Manager focused on customer service and staff development. Join ENCORE to lead floor operations and achieve top performance in a hotel environment.
In this pivotal role, you'll manage daily floor activities and oversee technicians to ensure timely service delivery and client satisfaction. Your leadership will involve scheduling, performance management, and direct supervision of your team. Ensure billing accuracy and participate in essential pre-production meetings to strengthen departmental operations.
Key Responsibilities:
• Oversee daily workflow of technicians and service delivery
• Supervise and schedule team members effectively
• Monitor billing and advise on potential challenges
• Maintain inventory levels while ensuring quality and safety
• Collaborate in pre-production and BEO meetings
Requirements:
• High School Diploma; Bachelor's preferred
• 4+ years in audio-visual and hospitality
• 2+ years supe...
In this pivotal role, you'll manage daily floor activities and oversee technicians to ensure timely service delivery and client satisfaction. Your leadership will involve scheduling, performance management, and direct supervision of your team. Ensure billing accuracy and participate in essential pre-production meetings to strengthen departmental operations.
Key Responsibilities:
• Oversee daily workflow of technicians and service delivery
• Supervise and schedule team members effectively
• Monitor billing and advise on potential challenges
• Maintain inventory levels while ensuring quality and safety
• Collaborate in pre-production and BEO meetings
Requirements:
• High School Diploma; Bachelor's preferred
• 4+ years in audio-visual and hospitality
• 2+ years supe...
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