Operations Management Head

Scope

• Lead overall operations across multiple sites, teams, or regions
• Ensure smooth daily execution of business processes and service delivery
• Monitor performance, targets, and operational KPIs closely
• Improve efficiency, reduce costs, and remove process bottlenecks
• Coordinate across departments like finance, HR, sales, and logistics
• Manage workforce planning and capacity across operations
• Handle escalations and ensure operational issues are resolved quickly
• Drive continuous improvement and standardization of processes

Qualifications

Minimum Qualifications:

• Strong background in operations, general management, or service delivery
• Experience managing large teams or multi-site operations
• Good track record of improving efficiency and execution quality
• Strong problem-solving and decision-making skills
• Experience working ...