Operations Leader: BPO Launch & WFM Expert

A leading BPO solutions provider is seeking an Operations Manager to oversee a pioneering account in Metro Manila, Philippines. The role demands strong leadership, operational management experience, and the ability to drive client success through effective performance metrics. Ideal candidates will have extensive experience in managing teams, creating effective governance structures, and familiarity with HCM platforms such as Workday and ADP. This position requires a proactive approach in managing operational performance and cross-functional collaboration.
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