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About the Role
- Serve as the primary liaison for owners and residents on all property-related enquiries, feedback, complaints, and service requests.
- Coordinate and follow up with maintenance personnel, cleaning contractors, and building management to ensure issues are addressed promptly and effectively.
- Perform administrative duties including:
- Collection of maintenance fees and other related payments
- Issuance of receipts and accurate record-keeping
- Entry of transactions into accounting and reporting systems
- Communicate and liaise with landlords, tenants, and vendors through formal channels such as email, messaging platforms, and phone calls.
- Assist in property inspections, maintenance coordination, site viewings, and handover activities in collaboration with the Sales and Maintenance teams.
- Compile and prepare regular reports on maintenance activities, complaints, and operational matters for management review....
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