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Provide overall supervision to the staff during the shift. Ensure that all work items are completed as per the agreed SLA. Monitor the exceptions and ensure that they are resolved in a timely manner. Track the changes to the procedures and ensure that the team is fully aware of the changes and prepare the weekly / monthly MIS ...
About the Role
We are looking for a passionate, curious and ready to make an impact leader that is able to cope with changes of day to day operations and wants an opportunity to grow and position our global team for the future.
As a Payment Lifecycle Analyst within the Payments Team, your manage the day to day Operations for the Payments Investigations Function. You will be reporting to associate for the function. The role would involve managing indirectly a team of around 8 to 10 team members. The role involves close coordination and working with other client operations sites to ensure business targets are met.
Job Responsibilities:
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