Operations Agent

Responsibilities

• Performs network and administrative duties on behalf of the Service Centre in order to process material (both inbound and outbound) and provide network and shipment information often within tight time‑frames.
• Carry out any administrative task that is required for the Service Centre.
• Assist in ensuring operational practices and procedures are carried out effectively.
• Process inbound material upon arrival and make sure material is available to the couriers and that material not going out for delivery is secured according to the Security policy and procedures.
• Process outbound material according to the latest processes and procedures.
• Capture information – and make available to the Network – information required for a shipment, piece or handling unit at the service center according to the standard procedures.
• Ensure that all relevant equipment is operating and take corrective actions where equipment...