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About the Role
We’re hiring: Operations & Admin Coordinator — Blackbook Property
Cape Town | Full-time | On-site + field
Blackbook Property is a new luxury short-term rental agency managing premium homes across the Atlantic Seaboard and Cape Town CBD. Our tagline is Forever Yours — and we mean it for our owners, our guests, and our team.
What you’ll do
- Coordinate check‑ins, check‑outs, and guest communication across Airbnb, Booking.com, Vrbo, and our direct channel
- Manage cleaning teams, linen service, and maintenance suppliers — scheduling, quality checks, invoicing
- Handle guest queries via WhatsApp, email, and phone with a calm, professional tone
- Oversee property readiness before every arrival — no detail missed
- Support owner reporting, monthly statements, and portfolio admin
- Keep our property management system (Hospitable) updated and accurate
- Manage damage deposits, guest screening, and incid...
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