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Ensure reporting and monitoring comply with RPU objectives. Ensure all return pickup comply to the SOP Make sure all FSR cases settle within the timeline according to the target set Provide report deductions and coordinate justifications with relevant stakeholders. Comply to the ISO 9001 QMS, OH&S management system and GDPMD requirements if applicable. Participate in quality, safety and GDPMD related programs such as training, campaign and others. Working closely with station staff and all other stakeholders. Assist in all other tasks given by the superior. Provide support to other administrative functions within the department as required. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma,...
About the Role
Return Pickup (RPU)
FSR (Fantastic Service Recovery)
POD/POP deductions
Others
Job Requirements
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