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Diagnose hardware‑linked failures in connected vehicles:
TCU resets, signal loss, OTA download/flash failures, CAN/OBD anomalies, power and cellular issues.
Analyze OBD logs, UART logs, TCU dumps, and telematics traces; prepare pre‑RCA data packs with VIN and scenario traceability.
Validate issues on bench setups (HIL/SIL where applicable) and document clear reproducibility steps.
Support OTA trials and regression checks for hardware‑dependent features; verify preconditions and rollback safety.
Maintain diagnostic toolkits, triage checklists, and versioned playbooks; close feedback loops with field teams. Investigate issues related to customer and dealer mobile applications: login, pairing, feature activation, notifications, and telematics data sync.
Analyze app–cloud–veh...
About the Role
Vehicle & Hardware Support
TCU resets, signal loss, OTA download/flash failures, CAN/OBD anomalies, power and cellular issues.
App & Cloud Support
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