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About the Role
•Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for service centre inbound operations
• Monitor the daily in scan and out scan of shipments and related paperwork
• Check pre-alerts to track daily loads at the service centers and plan delivery schedules accordingly
• Conduct daily staff briefings, including communication regarding any operational changes, route changes etc
• Check and hand over delivery sheets to the delivery staff
• Ensure safe, timely and profitable delivery of shipments to customers and reduce instances of undelivered shipments, RTOs etc
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