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About the Role
A recruitment agency is seeking an Operations Supervisor in Pasig to oversee customer service operations, ensuring high-quality service delivery and team performance. The ideal candidate should have at least 5 years in BPO with 2-3 years in a leadership role, along with a Bachelor's degree in a related field. Key responsibilities include training staff and implementing policies to enhance customer satisfaction. This on-site position requires strong communication skills and the ability to manage multiple priorities effectively.
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