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About the Role
A leading marketing and communications agency located in Metro Manila is seeking an IT Technical Support professional. The ideal candidate will have a minimum of 2 years of experience providing technical support. Responsibilities include installation and maintenance of local infrastructure, troubleshooting IT incidents, and providing customer training. The role necessitates working onsite from 8am to 5pm, ensuring excellent customer service and communication throughout. Familiarity with tools like ServiceNow is essential.
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