Online Customer Service Representative

RSD Human Resource Management Consultancy

Negotiable

On-site - Rizal, No Exp Required, High/Senior High School, Full-time

Responsibilities

• Provide exceptional customer service through various channels including chat, email, and phone.
• Assist customers with inquiries, issues, and product information.
• Resolve complaints in a timely and efficient manner.
• Document customer interactions accurately in the system.
• Collaborate with team members to improve service quality and efficiency.

Qualifications

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication skills
• Skills and Competencies: Basic computer proficiency
• Qualities and Traits: Empathy and patience in dealing with customers
• Qualities and Traits: ...