On-Site IT Support & Analytics Pro

Marsh is seeking an IT Support & Analytics Analyst to provide frontline technical support to internal stakeholders while contributing to data analysis and continuous improvement initiatives. This on-site role requires advanced English to support global stakeholders and involves handling incidents, hardware/software troubleshooting, and building dashboards to monitor IT performance.

You will log and manage requests in ServiceNow, analyze data from platforms like Nexthink and Power BI, and