About the Role
We are seeking a hands-on Level 2 Desktop / Site Support Technician to provide onsite end-user and facility IT support at its Hartsville-area manufacturing location. This role requires a technician who understands core Windows desktop support concepts, can work independently on day-to-day issues, and retains foundational IT knowledge without repeated guidance.
The ideal candidate is confident in endpoint support fundamentals, communicates clearly with users and IT teams, documents solutions, and maintains personal reference material to ensure consistent issue resolution.
Key Responsibilities
Provide onsite Level 2 support for end users across Windows OS, Microsoft Office, and business applications
Troubleshoot PC hardware, software, and operating system issues
Support printer issues (local an...
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