On-Site Customer Service Operations Lead – Veracruz

Link-Worldwide is seeking a Customer Service Operations Lead to oversee daily operations in back‑office customer service.

Responsibilities

• Oversee daily operations in back‑office customer service.
• Supervise staff and ensure professional responses to customer inquiries.
• Prepare performance reports.

Qualifications

• Bachelor's degree.
• 1 to 2 years of relevant experience.
• On‑site position based in Veracruz, Mexico.

Benefits

• Health Maintenance Organization (HMO).
• 13th Month Pay.
• Government benefits.