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About the Role
A leading global BPO company is seeking a BPO Quality Assurance Specialist to ensure high service quality through monitoring and evaluating performance. The ideal candidate should be a Bachelor's degree holder with at least 1 year of experience in quality analysis and customer service in a BPO setting. This position requires working on-site in a shifting schedule. Benefits include government-mandated benefits, HMO, and 13th month pay.
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