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Identify with manager / supervisor, develop, and mentor your No. 2. Support the supervisor where needed: Allocate workloads within team to ensure smooth operations during peak activity or staff absence. Be a guide for the team - mentor agents Ensure team meets company standards of 52 hours training per year per employee. Follow-up new hires training as per the company requirement standards. Periodically communicate department goals and expectations with team to ensure buy-in and accountability. Ensure smooth and timely freight process flow. Prepare various documents for international t...
About the Role
Job Description
Scope of Position:
Assist Manager and Supervisor with all aspects of the Ocean Export Department, while ensuring the proper and timely movement of freight, while providing an exceptional customer service.
KEY RESPONSIBILTIES
People:
Operations:
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