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About the Role
Job title : NOC Engineer
Type of employment: Full-time
Shift Schedule: 8 AM - 5 PM MST (Time can be identified once hired)
We're looking for an NOC Engineer to provide Tier 2 NOC support by resolving escalations from Tier 1, coordinating with Field Support Teams (FSTs) and ISPs, performing advanced troubleshooting/equipment swaps, and supporting new install turnups to keep customer networks reliable and performing.
About the Company:
The company is an IT network management provider founded in 2008, evolving from routing engineering and customer support into a holistic solution set focused on flexibility, capability, and agility for enterprise customers.
Objective of this role:
- Provide reliable Tier 2 NOC support to ensure stable client network operations
- Support technicians and field teams during deployments, troubleshooting, and installation activit...
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