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Troubleshooting and Resolution:Diagnose and resolve network issues, including hardware, software, and environmental problems. Incident Management:Track, document, and report network incidents, ensuring timely resolution and root cause analysis. Network Infrastructure Management:Manage and maintain network equipment, including routers, switches, firewalls, and access points. Capacity Planning:Monitor network capacity and proactively plan for future needs. Communication and Collaboration:Communicate effectively with other IT teams, vendors, and customers to ensure smooth operations and issue resolution. Documentation:Maintain accurate and up-to-date technical documentation for the network environment. Security:Monitor network security, identify potential threats, and implement security measures.
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