Network Operations Center Technician

Over 10 years’ experience as a NOC technician with knowledge of 2G, 3G, 4G and 5G RAN.
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Experience with Nokia and Ericsson radio equipment for the aforementioned technologies
Experience with Tier 1 operators in Spain
Extensive experience in N1 Technical Support, with extensive experience in RAN network management.
Knowledge of RAN protocols, equipment, functionalities, etc.
Ability to analyse, troubleshoot and propose solutions.
Responsibilities
Management of N1 incidents, diagnostics, customer complaints and execution of BTPs.
Proposing corrective actions for recurring issues.
Management of the NOC team and ability to analyse quality
Tools
Systems for receiving activity and tasks, incident management and BTPs: iGRI
Network Element Management Systems: those specific to the relev...