Monitoring Engineer / AIOps Engineer

PEAK Technical Services Inc. • Washington Highlands, District of Columbia, United States

📍 Location

Washington Highlands, District of Columbia

⏰ Job Type

Full-time

📅 Posted

May 11, 2026

About the Role

We are seeking an experienced Monitoring Engineer / AIOps Engineer to support enterprise IT operations in a 24x7 environment. This role will focus on monitoring, event management, and performance optimization across a complex infrastructure using tools such as OpenText Operations Bridge, SiteScope, and Microsoft SCOM.

The ideal candidate will have strong expertise in monitoring platforms, ITIL processes, automation, and data-driven performance analysis, with the ability to improve system visibility and reliability.

Key Responsibilities:

Support and manage a unified Configuration Management Database (CMDB)

Collect, analyze, and aggregate data to support ITIL processes (incident, event, problem, capacity, availability, and demand management)

Configure, maintain, and optimize monitoring ...

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