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About the Role
Description
Overview
Our client is seeking a hands-on Mobile Device Support Technician to support the final phase of a mobile device refresh initiative. This role focuses on resetting, redeploying, and supporting devices as they are transitioned into Intune. The environment is structured and process-driven, with support from an internal desktop team.
Responsibilities
+ Reset, reboot, and configure iPhones, iPads, and Android devices
+ Support migration of devices into Microsoft Intune
+ Follow defined processes to complete remaining device deployments and refresh activities
+ Troubleshoot mobile device and basic connectivity issues
+ Provide support to end users during device setup and handoff
+ Track and document device status throughout the deployment process
Requirements
Required Qualifications
+ Experience troubleshooting Apple (iOS) and Android devices
+ Strong c...
Overview
Our client is seeking a hands-on Mobile Device Support Technician to support the final phase of a mobile device refresh initiative. This role focuses on resetting, redeploying, and supporting devices as they are transitioned into Intune. The environment is structured and process-driven, with support from an internal desktop team.
Responsibilities
+ Reset, reboot, and configure iPhones, iPads, and Android devices
+ Support migration of devices into Microsoft Intune
+ Follow defined processes to complete remaining device deployments and refresh activities
+ Troubleshoot mobile device and basic connectivity issues
+ Provide support to end users during device setup and handoff
+ Track and document device status throughout the deployment process
Requirements
Required Qualifications
+ Experience troubleshooting Apple (iOS) and Android devices
+ Strong c...
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