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Follow support process/cases through CRM system. Work in a fully equipped lab environment to reproduce field issues and for self-training. Analyze and debug system performance from collected data to identify point of failure. Act proactively to prevent issues from happening by providing suggestions and advice to customer. Support Ceragon engineers in the regions
About the Role
Job Description
What about us:
Ceragon Networks () is a company that develops innovative equipment used in wireless data transmission among other software and service solutions. Our systems are based on microwave technology and serve as a cost-effective alternative to fiber optics.
By joining our team, you will enrich your experience and work closely with high-end technologies and have global interaction with hi-tech professionals.
The Technical Support Engineer will have the following responsibilities:
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