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About the Role
Title: Microsoft 365 (M365) L3 Administrator
Experience: 10- 20 yrs
Location: Hyderabad
Mode of interview: Virtual Interview
Role Overvie
wThe M365 L3 Administrator is responsible for advanced administration, troubleshooting, and support of Microsoft 365 services. This role handles complex escalations (L3 level), ensures system stability, security, and optimal performance of the M365 environment
.
Key Responsibiliti
es Administration & Suppo
- rtManage and administer M365 services (Exchange Online, SharePoint Online, Teams, OneDriv
- e)Handle L3 level incidents, escalations, and root cause analys
- isMonitor tenant health and performan
ce
⚙️ Incident & Problem Managem
- entResolve complex technical issues and critical outa
- gesPerform root cause a...
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