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Solving Exchange backend related incidents, documenting and analyzing system outages Incident Management, Problem Management, Change Management Handling, resolving error events and incoming requests Troubleshooting, and performing root cause analysis Updating knowledge database and Kanban board entries Joining regular and technical calls and strong collaboration with other technical and non-technical colleagues Understanding PowerShell, experienced scripting knowledge Supporting Exchange related projects (buildup, onboarding, migrations, version upgrades) Basic understanding of agile tools 3-5 years of professional experience for Microsoft Exchange operation Exchange -SE, Exchange Online, Teams, Exchange hybrid, PowerShell scripting, Windows Server Backend application operation tasks on ITIL base Team player and self-...
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