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Provide guidance & advice on leveraging Dynamics /Power Platform capabilities, out-of-the-box functionalities, customizations, data migration, and integrations. Requirements gathering, project planning, solution design, execution, quality assurance. Configure workflows/cloud flows, dashboards, entities, forms, views, & security roles to tailor CRM solutions. Exp with Dynamics for Sale &Customer Service& for Marketing would be an advantage. Exp in Power Platform& in designing &configuring applications using out-of-box (OOB) features. Exp of gathering business requirements &configuring CRM modules including Sales & Call Center.
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