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📍 Location
Madrid
⏰ Job Type
Full-time
📅 Posted
June 14, 2026

About the Role

Job Description

SGS is accelerating the digital transformation of its core operational platforms.
We are hiring a Microsoft Dynamics 365 Technical Lead to take ownership of technical delivery and solution architecture across Dynamics 365 Customer Engagement (CE), with a strong focus on Customer Service, Field Service and the Power Platform.

This role is hands-on and delivery-oriented, combining deep technical leadership with accountability for quality, scalability and production readiness in enterprise environments.

Key responsibilities

  • Lead the technical design and implementation of Dynamics 365 CE solutions (Customer Service / Field Service).
  • Working with the Solution Architect, act as technical authority during delivery, owning architecture decisions and best practices.
  • Design and govern Dataverse data models, security roles, integrations and performanc...
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