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MI &Data Support Tech Sr. Specialist

📍 Location
Giza
⏰ Job Type
Full-time
📅 Posted
June 25, 2026

About the Role

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose


  • 2nd Line Technical support for Data services, Mobile internet, and supporting relevant teams.
  • Troubleshooting & problem analysis/solving for Data services and handling nodes, providing RCA and preventive actions.
  • Handling emergencies related to Data services, to minimize customer experience within the agreed upon time frame.
  • Implementing all configuration changes on all relevant nodes, following SM guidelines.
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