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Scale up NPS across Dealerships Develop a framework to assess region/Dealer performance on NPS Partner with Dealerships to drive NPS Compile reports and design Dashboards Ensure sustenance for NPS Simplify & Digitize Service processes at Dealerships Train Dealer staff on NPS & soft skills Link NPS with Business KPIs at Dealerships to assess performance Field Service team Service Support team Spares team Plant team R&D team Dealerships Vendors Mechanics
About the Role
Job Title:
Service Trainer
Function:
Service Operations – MC
Reports to:
Service Operations Head
Office/Location:
Pune
JOB PURPOSE
INTERACTION WITH STAKEHOLDERS
Internal
External
Direct
JOB REQUIREMENTS:
Educational Qualifications
Essential: Any...
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