Mgr - Human Resources & Service Operations (MY)

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Responsibilities

Shared Service Centre Management

• Oversee the daily operations of the shared service centre, ensuring timely and accurate delivery of services across supported functions (e.g., HR, payroll, finance, procurement).
• Develop, implement, and monitor service level agreements (SLAs) and key performance indicators (KPIs) to ensure service excellence.
• Identify opportunities for process optimization, automation, and standardization to enhance efficiency and reduce costs.
• Collaborate with internal stakeholders and ext...