About the Role
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Job Description
Messaging Services Advisor applies a wide application of theories, concepts, and principles in identifying customer needs and managing and supporting systems. Performs complex issue analysis and may perform SME role on accounts. Providing steady state support to the messaging infrastructure, handling on‑call support responsibilities, handling escalations, critical issues, upgrade and maintenance activities, mentoring team members and other day‑to‑day support operations. Expert on Messaging technologies‑SharePoint on‑prem servers and SharePoint Online.
Responsibilities
- A customer‑centric approach wi...
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