Membership Consultant

Role Overview
As a Membership Consultant, you will be responsible for engaging prospective members, showcasing our unique wellness offerings, and converting enquiries into active memberships. You will act as a trusted advisor, educating customers on our products and services, and ensuring every interaction reflects our brand's values of care, empowerment, and holistic wellbeing. This role combines sales, product expertise, and customer service excellence, making it a vital front-line position in driving growth for the business.
Key Responsibilities Respond to enquiries from online platforms, walk-ins, or referrals with professionalism and timeliness. Build strong rapport with prospective members by understanding their needs, wellness goals, and lifestyle aspirations. Learn and maintain in-depth product knowledge of all services (medical, wellness, recovery, nutrition, fitness) and communicate benefits clearly. Conduct consultations, facility tours, and product demonstrations to g...