Membership Analyst (Bogotá)

The Membership Analyst position provides support to the organization for all initiatives related to administering and maintaining records related to Membership Administration.

Key Responsibilities

• Maintain and update customer membership information in alignment with contract terms and established guidelines.
• Review contract requirements to verify customer eligibility and make necessary updates in internal systems to ensure accurate contract pricing.
• Conduct membership roster audits and compare results against internal records to support data accuracy and compliance.
• Support the resolution of membership discrepancies by collaborating with internal teams and external partners.
• Follow contract membership policies and escalates instances of non‑compliance to management as needed.
• Calculate write‑down impacts related to customer commitments and route for internal approval when required.
• Respond to customer elig...