Medical Receptionist

The role is a full time position working Monday to Friday, with shifts between 7:30am – 8pm. The initial hours during training will be 8:30am – 5pm.

Role Overview:
As a Medical Receptionist, you will be the first point of contact for our patients.

Your responsibilities will include:

•    Greeting patients warmly and assisting with check-in procedures.
•    Answering emails and phone calls promptly and handling inquiries professionally.
•    Billing procedures – private, Medicare, workers compensation, and DVA.
•    Collaborating with clerical and technical staff, radiologists, and referrers.

Once fully trained, you will have the opportunity to also be trained as a Contact Centre Agent, your responsibilities will include:
•    Answering inbound phone calls for appointment bookings.
•    Advising patients of preparation prior to relevant scans.
•    Effectively managing the appointment...