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Customer demand receipt and order acknowledgment. Creation of what-if scenarios to simulate demand change impact. Create and maintain a feasible Master Production Schedule, and liaise with Production Planning to execute a plan which results in product shipping on-time. Highlight and escalate any area of the business which may impact Customer Service Excellence with regard to product delivery. Able to resolve challenges through detailed instruction, policy and procedures. Requires a Bachelor's degree. Typically requires 0-2 years of related experience.
About the Role
Purpose Statement: In this role, the focus is on coordinating customer expectations with organizational objectives by developing schedules that align with both stakeholder requirements and feasibility, ensuring a balance that enhances customer satisfaction while meeting organizational goals.
Key Job Accountabilities:
Education/Experience Qualifications:
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