Marketplace Operations Admin

As our Marketplace Operations Admin, you will be the operational backbone handling the day to day execution of Velixir Parfums online storefronts. You will ensure that our digital shops run flawlessly, customer inquiries are resolved with lightning speed, and campaign setups are executed with absolute precision. Your primary mission is to maintain high store operational scores, prevent transactional errors during high traffic product drops, and deliver an exceptional post purchase experience for our massive customer base.

Key Responsibilities

• Manage day to day operations on major e commerce platforms including Shopee, TikTok Shop, and other active marketplaces.
• Deliver fast, accurate, and empathetic customer service by answering product inquiries, handling order tracking updates, and resolving customer complaints.
• Execute precise backend configurations for marketplace campaigns, flash sales, discount vouchers, and product ...