Manila - Billing QA

Audit invoices and billing statements for accuracy, completeness, and compliance with company policies and contractual terms.

• Identify discrepancies, errors, or inconsistencies in billing data and resolve them promptly.
• Collaborate with billing, accounts receivable, and customer service teams to investigate and correct billing issues.
• Maintain detailed records of audit findings and corrective actions.
• Prepare audit reports and summaries for management review.
• Monitor billing processes to ensure adherence to internal controls and regulatory standards.
• Assist in the development and implementation of billing audit procedures and best practices.
• Support internal and external audits by providing documentation and explanations as needed.
• Analyze billing trends and patterns to detect potential fraud, overcharges, or underbilling.
• Recommend process improvements to enhance billing accuracy and ef...