Mandarin-Speaking Reservations Specialist

TP in Kuala Lumpur seeks a Reservations Customer Service Representative to provide customer support via phone, email, and chat. Responsibilities include managing inquiries, modifying reservations, and liaising with hotels. Ideal candidates will be fluent in English and Mandarin, possess strong problem-solving skills, and have experience in the customer care and hotel industry. This role requires flexibility in shift scheduling, ensuring high levels of customer satisfaction.
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