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About the Role
Teleperformance in Bayan Lepas, Malaysia is seeking a Quality Analyst to support its Customer Service team. The role includes responsibilities such as conducting data analysis, performing quality evaluations, and acting as an escalation point for process queries. Candidates should have a Bachelor’s degree or equivalent, at least one year of experience in a QA role within a call center environment, and proficiency in both Mandarin and English. Immediate availability is preferred.
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