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About the Role
Teleperformance in Malaysia is seeking a Coach SME (Subject Matter Expert) to support our Customer Service team. The role involves sharing expertise, providing guidance, and ensuring performance standards are met. Candidates should be proficient in Mandarin and English, have experience in customer service, and possess strong communication and mentoring skills. Initially working from home for 6 months, relocation to our Johor Bahru office will be required afterward.
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