Manager, Transformation

Essential Functions/Core Responsibilities:

1. Own the overall management (inclusive of day‑to‑day activities) of Innovation initiatives for the Client with proven results (quantified benefits related to metrics and/or financials)
2. Leverage with client and various stakeholders in discovering, qualifying, realizing, sustaining, and replicating automation and process improvement deliverables
3. Manage insights, provide valuable intelligence, end‑to‑end assessment, and/or innovation roadmap to stakeholders on how to improve processes, business, customer experience, and growth based on agreed metrics and targets
4. Co‑facilitate sessions (and administer the needed data) with client and stakeholders in discussing Innovation Initiatives during business reviews, client visits, client orals, due diligence, innovation councils, and related cadence
5. Partner with various groups such as Automation and Analytics Teams, Training, and Quality, PMO, IT...