Manager, Technical Services

Hybrid working model based out of our Winnipeg, MB office, with three days in-office per week.

Key Responsibilities

• Lead and develop the Technical Services team through clear direction, coaching, and performance management (recruiting, onboarding, conflict resolution, engagement, and performance processes, career growth and goals).
• Oversee Technical Services project delivery by setting direction, approving priorities, and ensuring resourcing, governance, and outcomes from analysis through implementation and retrospectives.
• Own portfolio prioritization by approving backlog priorities and aligning maintenance, operations, and project work to enterprise goals in coordination with team leads.
• Set direction and approve priorities for continuous improvement of IT architecture and networking (including change-management expectations), and review outcomes for standards alignment.
• Consolidate operational status, risks, and issues ac...