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Establish strategic relationship with customer Support customer's day-to-day operation and shipments Collaborate and coordinate with cross functional teams on project managements Review new products from customers and liaise with cross functional teams to ensure system and process is setup and released for Operations support. Manage bac...
About the Role
We are looking for an experienced Manager to guide, mentor, and oversee program manager and cross-functional teams.
Key Responsibilities
Guide, mentor, and oversee program manager and cross-functional teams.
Define program roadmaps, implement initiatives, and ensure alignment with organizational goals and ROI.
Lead multiple, complex projects from inception to completion, coordinating between Engineering, Planning, QA and Operations teams.
Manage customer relations and maintain communication to customers on company commits and recovery plans
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