Manager - Player Development

I. MAJOR RESPONSIBILITIES AND DUTIES:

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  Meet sales targets and KPIs assigned by management
• .Facilitate the enrollment process for new members endorsed by the Business Development team
• .Deals with the HVP Patron database's management
• .and applies updates with the most recent data to keep a complete and current database
• .Assist casino guests with RC membership. Precisely process transactions in HALo (House Advantage Loyalty System), including but not limited to membership sign-ups, redemptions, and complimentary issuances to HVP patrons
• .Work closely with the Business Development team to develop and grow local potential and HVP patrons assigned by region and market segment
• .Build rapport with local HVP patrons by contacting them and making special arrangements during their special occacions
• .Act as the main point of contact for casino guests, addressing their concerns, inquiries, and reques...