Manager, Operations

Point Broadband and Clearwave Fiber are affiliated companies operating as part of a combined organization. This opportunity is a Point Broadband position, and candidates selected for hire will be employed by Point Broadband under Point Broadband's benefit plans, payroll, and employment policies. Operations Manager Hagerstown, MD Summary This position is responsible for the profit and loss performance of the defined system operation; works with General Manager and functional leaders to ensure cultural and business objectives. Oversees the day to operations related to all installation and service work as well as related activities. Duties And Responsibilities Manages Field Service Supervisors, Technicians, and Partners (contractors) to ensure compliance with company guidelines regarding quality, customer service, safety, work-order completion and closeout and productivity requirements. Responsible for the training and development of department employees. Participates in the promp...