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Manager of Customer Experience

📍 Location
Halifax
⏰ Job Type
Full-time
📅 Posted
March 19, 2026

About the Role

Responsibilities

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What you'll need

Qualifications

Desired Skills and Experience

  • 2-3 years of experience in managing teams.
  • Proven understanding of technology and resolving customer concerns.
  • Excellent written and verbal communication skills, with the ability to explain challenging situations concisely and in a user-friendly manner.
  • Excellent organization and time management skills. You excel in a fast-paced environment.
  • Strong analytical skills and ability to think critically.
  • Ability to work independently and as part of a team.
  • SaaS or start-up experience is an asset.
  • Experience in digital, social media marketing, and related technologies is an asset.
  • A post-secondary degree or diploma is an asset.
  • Fluency in additional languages is considered an asset.
  • About You

  • You pick up new technologies quicker than m...
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